Terms of Service

1. Acceptance of Terms

Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. If you disagree with any part of the terms, then you do not have permission to access the Website.

2. Website Services

The Website provides Tiktok sounds analytics data. While we strive to ensure the accuracy and timeliness of the data, we do not guarantee that the data provided is correct or up to date.

3. Subscription and Access

In order to access our product, Users are required to pay a subscription fee.

The subscription is sold exclusively via Paddle.com ("Paddle").
b. Paddle is responsible for all aspects of payment processing, including collecting payment information, processing payment, issuing receipts, and providing mechanisms for subscription cancellation.
c. By subscribing to our service, you agree to recurring charges (monthly or yearly, depending on the subscription plan chosen) until you cancel your subscription.
d. You can cancel your subscription at any time from the Tokhits website. Your cancellation will take effect at the end of the current paid term.

4. Pricing and Payments

a. Tax will be added to the price of purchases as deemed required by Paddle.
b. We reserve the right to change the subscription price at any time. However, we will provide at least 7 days' notice before any price changes take effect. This notice will be communicated to the email address associated with your account or via an announcement on the Website.

5. Refund Policy

We offer a 7-day money-back guarantee. If you are not satisfied with our service, you may request a full refund within 7 days of your purchase. After the 7-day period, refunds will not be processed, except in exceptional cases at our discretion.

6. Account Termination

We reserve the right, at our sole discretion, to cancel and delete any user account at any time and for any reason, including but not limited to breaches of these Terms, requests by law enforcement or other government agencies, discontinuance or material modification of the Website services, unexpected technical issues or problems, and extended periods of inactivity.

7. Fair Usage Policy

a. Subscription Basis: Our subscription service is provided on a fair use basis. This is to ensure equitable access to our services for all Users and to prevent abuse that can impact the service quality for others.
b. Usage Limits: If your number of requests in one month exceeds 10 times the average of an average user, we reserve the right to consider this activity as unfair usage and may cancel your account.
c. Prohibited Use: The use of automated systems or software to extract data from the Website, commonly known as scraping, is strictly prohibited. Any attempt to collect data in such a manner constitutes a violation of these Terms and may result in immediate account termination.
d. Data Access: If you require large datasets, we provide legitimate options through API access or CSV exports. Please contact us at hello@tokhits.com to inquire about these services.
By using the Website, you agree to adhere to this Fair Usage Policy. Any violation may lead to limitations on your use of the Website or termination of your account at our discretion.

8. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Website or its content.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.

10. Contact Information

For any questions about these Terms of Service, please contact us at hello@tokhitq.com.

11. Changes to Terms of Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.